Nev and Cabe (at Jarvis Gepps Cross) were both welcoming and helpful. As a woman looking at cars on her own (to start with), they were respectful and were not at all patronising. I was able to ask questions without feeling 'silly'. I have been very happy with the service from all the staff with whom we had dealings, during the car buying process. Although I was not buying a particularly expensive car, I was treated as if I were. Very happy so far. Nev rang me a couple of days after picking up the car, just to check how things were going. Best of all, I love my 'new' car.

I always get treated so nicely and your staff are always happy to answer any extra questions I have. Nothing is too hard for them to deal with. It is a nice change from previously dealerships I have dealt with and it makes me happy to recommend Jarvis to others and confident they will receive the same treatment.

I believe Jarvis at Hillcrest have been the best experience in terms of Ford dealers working on my company vehicles to date. Friendly, courteous, efficient, on time, did everything the said they would. Made the whole process easy and painless...thank you to the whole team from taking the booking to completion!

Received great trade in price for my car. Josh was really great - answered all our questions and extremely helpful and patient

Staff were very friendly & made sure I understood the whole process involved. All involved made me feel important. Well done.

I have always found your staff to be very professional, friendly and courteous. My car has always been finished before the nominated time and presented in immaculate condition having been washed and cleaned throughout.

A big thank you to your service team. 

Thank you so much for washing my car,Tim was so helpful and polite, the car was finished in such good time, it was convenient to my work, the costing was helpful, seems to have been done right first time.

I felt cared for again by the Jarvis Team. Cheers

Special thanks to Mr. Andrew Hepple for his professionalism and advice.

Always find the service and staff excellent in every way.

Adam in the service area was the best Ford service person that I have dealt with across Australia. He understood our vehicle and offered solutions and expertise that other dealerships could not match. I would highly recommend him for a customer service award if you offer them to your staff.

Convincing my elderly father to take his Hyundai somewhere other than their workshop was the first hurdle but the courtesy and kindness of the staff made it so much easier and the best part was it cost him less than half the price of his usual service. The detailed report and explanation he was given after still made him feel an integral part of the transaction. And hey, having the Tonsley across the road for a nice breakfast was the icing on the cake!

Many thanks to Tim for his patience.

Prompt attendance on arrival with well staffed reception area sets you apart from many other.