Jarvis Customer Reviews 9.7 / 10

8704 Testimonials

Service | 22/11/2019

I am happy with the services done by Subaru staff, friendly and professional.

9 / 10


Purchase | 22/11/2019

I'm a part of Jarvis and never even thought about buying somewhere else.

10 / 10


Service | 22/11/2019

Jarvis try hard & do a good job.

10 / 10


Service | 22/11/2019

I wanted to tick many reasons for my 10. The Staff were polite professional happy to provide a ride home & later to come & collect me ( both of which I appreciated very much as my walking is limited) rang me during the day to check on progress, & finished in time. My “ chauffeur” was delightfully gentlemanly hurrying to open & close my car door. Great service all the time during ‘service’.

10 / 10


Service | 21/11/2019

Simon was great and appreciated the lift.

10 / 10


Service | 21/11/2019

I find the customer service at Jarvis Subaru West Terrace, Adelaide to be exceptional and have told my family as much after my recent service. I live remote, about 950km away from Adelaide and traveled to Jarvis especially for a service and protective paint spray. Due to a miscommunication the protective spray was not booked and I was initially told that it could not be completed for another month, something that was simply not possible for me due to the travel distance involved. The service manager worked his magic and got my service/protective spray booked all within the same day saving me a huge headache. I find that the staff are always friendly and go above and beyond, facilities are exceptional and the shuttle bus is very convenient. Thanks very much.

10 / 10


Service | 21/11/2019

have always found the team to be extremely polite and friendly, open with information and professional in manner.

When I brought my car the other day, a mechanic greeted me and showed me towards the service area, where Tim assisted me. Tim has always been thorough and professional in his dealings, and has helped on many previous occasions.

I come all the way from Mt Barker to have my car serviced and while an inconvenience, it is more than made up for by the courtesy and professionalism of the team.

I had a loan car which was incredibly helpful to me.

10 / 10


Service | 21/11/2019

Staff friendly and courteous, car cleaned.

10 / 10


Service | 21/11/2019

I have on one occasion used an independent service chain however they did not offer any essential other services e.g. Items due under warranty, Diesel air intake service.

10 / 10


Service | 20/11/2019

Have always bought cars from one of the Jarvis dealers love the service received.

10 / 10


Service | 20/11/2019

Staff were thorough, professional, dealt with concerns. Loan car very useful. Felt was being treated honestly.

10 / 10


Service | 20/11/2019

We also were pleased the car was washed and cleaned. Also for our next service that you will be located in West Terrace, City.

10 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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