Jarvis Customer Reviews 9.7 / 10

8444 Testimonials

Service | 20/09/2019

Always an easy booking and friendly professional service.

10 / 10


Service | 20/09/2019

Again, friendly and timely assistance provided by the Service Department through Tim and Michael in the replacement of the front brakes of my vehicle. The cleaning of my vehicle was also appreciated.

10 / 10


Purchase | 20/09/2019

Lucas was very helpful and followed things up in a timely manner.

10 / 10


Purchase | 20/09/2019

This was a good experience and John Wood was outstanding.

10 / 10


Purchase | 20/09/2019

There was no pressure to put down deposits or talk about finances until we were ready. The staff were extremely knowledgeable about the Skoda brand and provided information that was easy to understand and refer back to. The finance side of things was taken care of with ease and we were supported the whole way through. Nothing was too big of an ask. They talked to me as an equal buying partner (wife) - I have experienced at other places the sales person talking directly to my husband and expecting him to 'translate' the jargon. This was not the case at this dealership. Overall, we were able to test drive multiple cars and bring the kids in to test them out too as we were concerned about the size of the car as they grown into teenagers. My husband was able to do a lot of the background work and bring the cars to me at work and then I could come in ask my questions of staff after I finished. This made the decision very streamlined. Overall, a very good experience.

10 / 10


Service | 20/09/2019

First time at this location and I was very impressed. Thank you!

10 / 10


Service | 20/09/2019

Staff were accommodating, courteous and direct.

Also car was washed, which was a pleasant surprise.

9 / 10


Service | 19/09/2019

All of the reasons listed above.As well as the guys that you have working there, they stop at nothing to make you as comfortable as possible.

10 / 10


Service | 19/09/2019

very considerate staff as we had times mixed up, and car finished early and clean.

10 / 10


Service | 19/09/2019

All the above, staff were friendly, there was a simple explanation of what the service involved, one staff member entertained my child while I was talking about the fees etc, my car was clean and tidy once I picked it up. Really happy with the experience.

10 / 10


Service | 19/09/2019

Kathy was very helpful. Problems out of her control but communication was terrific and she looked after me with a loan vehicle.

10 / 10


Service | 19/09/2019

Was appreciative of the prompt attention and being able to have the car back same day.

The lift to work was also appreciated.

9 / 10



OUR PURPOSE
Jarvis is a people driven company, focused on providing an environment which creates loyal, satisfied customers and staff.

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