The types of personal information we collect about you, and our use of that information depends on our dealings with you. Generally, this personal information will include (but is not limited to):
We may also collect other personal information, including sensitive information, depending on your interactions with us. We collect sensitive information when you provide it to us, with your consent or where otherwise permitted by law. If you are applying for a position with Jarvis then the personal information we collect may include your resume, qualifications, skills, education provider and history, work history and residency status.
We will collect your personal information from you such as:
From time to time we may also collect personal information about you from third parties, such as:
We will limit the personal information we collect to that which is necessary for our functions or activities.
Generally, if we are unable to collect the personal information we require we may not be able to provide you with the products and services you seek, or where the information is incorrect or incomplete then this may also affect the quality of the service we provide to you.
We will use and disclose your personal information for the purpose for which we collected it, and for related purposes that we consider you would reasonably expect.
Generally, these purposes include:
We may exchange your personal information within the Jarvis corporate group. We may also disclose your personal information to our agents and contractors for the purposes set out above, and for the purposes of those parties providing services to us or performing business services or functions on our behalf (for example, mail processing businesses, printers, or market research companies). We enter into contractual agreements with these organisations to ensure that information we disclose is used only for the limited purposes for which we have provided it.
In addition, if we are considering selling our business, or any part of our operations or assets then, we may disclose your personal information to a purchaser (or potential purchaser) in connection with that process or sale.
Otherwise, we will seek your consent prior to using or disclosing your personal information for another purpose, unless we are required or permitted by law to do so without seeking your permission.
As set out above, Jarvis may collect, use and disclose your personal information to provide you with offers, promotions and other marketing about Jarvis' business or of Jarvis' business partners.
By providing us with your personal information, you consent to us using your personal information for these purposes. You agree that we may send you such information by post or by electronic means (including e-mail and SMS). You can opt-out of marketing and promotional communications at any time by contacting our Privacy Officer via the details shown below.
We may hold your personal information in electronic formats or in hard copy. We take reasonable steps to store your personal information securely, and have policies and procedures intended to protect your personal information from unauthorised access, modification and disclosure, and from other types of misuse, interference and loss.
We may retain your personal information for as long as necessary to comply with any applicable law, for insurance and governance purposes, in case of vehicle or product recall, for future marketing and promotional purposes, for the prevention of fraud and to resolve disputes. Your personal information may be retained in our IT system back-up records.
If you believe any of your personal information that we hold about you is not accurate, complete or up to date, please contact our Privacy Officer via the details shown below.
You may also request that we provide you with access to the personal information we hold about you. Generally, we will provide you with access, except in limited circumstances where the law permits us to deny access. Any such requests must be made in writing and directed to our Privacy Officer via the details shown below. Please note that no fee will be incurred for requesting access, and if your request for access is accepted we will inform you of the fee (if any) that will be payable for providing access if you proceed with your request. If your request for access is approved, we may provide you with access to your personal information in any of a number of ways (including, for example, supplying you with a copy of your personal information, or providing you with the opportunity to view your personal information).
Jarvis Website at www.jarviscars.com.au
Our website at www.jarviscars.com.au automatically collects various items of information when you use our website, including:
Although, in some circumstances, it may be possible to identify you from this information, we do not attempt to do so, and only use this information for statistical analysis, system administration, to assist with your use of the website and similar related purposes.
We also use third party service providers such as Google, and their Google Analytics service, to supply us with analytical data in relation to our Website and various advertisements in order to evaluate and inform our advertising strategies based on cookie data they collect when you visit our Website or view our ads. These cookies can be used to provide targeting advertising personalised to you and provide us with further information about visitor behaviour on our Website and visitor preferences. Our advertisements may be placed by Google and shown to you on third party websites, and these advertisements may use information about your past interactions with us on our Website.
(https://support.google.com/ads/answer/2662922?hl=en) or opt-out of Google advertising by visiting: https://adssettings.google.com/anonymous?hl=en#display_optout. For further information about Google Analytics, please refer to the following link: https://support.google.com/analytics/answer/6004245?hl=en.
The transfer of data over the Internet is inherently insecure. We cannot guarantee the security, during transmission, of any personal information provided to us by email or via our website at www.jarviscars.com.au/about/cookie-statement/.
If you submit an enquiry via our website, Jarvis will use the provided information to respond to you. All enquiries will be acknowledged via email. Please advise the privacy officer at: [email protected] advising your email address if you wish to not receive further enquiry acknowledgments.
In handling your personal information, we may use service providers with data servers located overseas.
Generally, we will not otherwise disclose your personal information overseas, except upon your request, or if we are permitted or required to do so by law.
You may lodge a complaint with us if you believe we have handled your personal information other than in accordance with the Privacy Laws. To do so please contact our Privacy Officer via the contact details below. We will confirm receipt of your complaint and set out the time frame we require to investigate your complaint and provide you with a response. We will respond as quickly as possible, which generally, will be within 30 days of receiving your complaint.
You may contact us if you require further information about the ways we manage your personal information.
If you would like further information about the way we manage your personal information, or if you have a privacy-related complaint, please contact the Jarvis Privacy Officer on the details below.Jarvis Privacy Officer