The vehicle has been reliable/running well while Jarvis Ford has been servicing it.

Ensured car was cleaned and all issues rectified before releasing the vehicle back to me. It was great to see that the Service Technician wasn't happy to give the car back to me until the issues had been fixed. So far, the car has been much more pleasant to drive now that the annoying rattles and vibration are gone!

You also washed my car and you finished well in time frame given.

Always thorough and transparent with information and follow up with Service.

Our car is old, but no judgments made!

Car was also ready on time and communication was excellent. Having my car cleaned was also amazing. Thorough report on pick up.

Finished on time!

Good explanation as well as the car wash - thanks!

And they waited for me to arrive well after closing time as I was very late due to significant roadworks/traffic problems.

Efficient, friendly, serviced within time frame, thorough debriefing and written summary given.

Plus car washed and cleaned and staff very friendly and accommodating.

I appreciated the lift into the CBD and return mid afternoon, and the car was ready earlier than expected. Staff are always switched on, knowledgeable and professional. You are treated like a person and not another in the production line. I applaud West Terrace Subaru.

Staff are always professional and friendly ... excellent service ethos :)

Staff are very professional and accommodating and your concierge is the best that I have encountered. I tried Reynella Subaru because it was closer to home, but the trip into town for your service department is worth the extra distance.