I booked my car in after a trip interstate with James as I have been having some rattles in both front doors and while I was there I also had an interim oil and filter change done at 18,600kms. Tony the service technician came on a road test with me to assess the rattles and what I was hearing on my trip. The car has been returned to me with at this point no rattles, but I have been asked by both Tony and James to report anything and it will be reviewed at my the next scheduled service at 25,000kms, or earlier if required. While it is never a great experience listing to rattles in a new car, the experience in having this looked at as been a great one and shows the professional approach of the service team. A big thank you to James and Tony in listing to my report on the rattles in both doors and also should it happen again, then knowing that the team will look after myself and the vehicle with respect and care that has already been shown to me to date, is reassuring, to say the least.

Regan was very helpful, and never pushy, with my recent purchase. I am very happy with my Omega.

Thanks to Marcus and Jodie for their superior level of customer service and care.

From the minute I looked at this car on the Internet to the day I got it, the lovely staff were always there to help. I got many calls regarding the car, finance and kept me in the loop through the whole thing. Would definitely recommend Jarvis at Gepps Cross.

Hilcrest centre gave me a warm welcome and immediate attention to my needs. Mr. Khalil attended to me very professionally and explained my car service to me clearly. In the middle of servicing he rang me and paid attention to my existing problems. I especially thank you for washing my car and delivering it on time. Thank you Hillcrest team. Well done, you did a good job.

My second service here at Jarvis, previous services on my Prado were by the dealer that sold me the vehicle. There is absolutely no comparison between the two with professionalism, friendliness, the explanation of what will be done prior, and at pick-up, what work was carried out. I have recommended Jarvis to a couple of people now and they report exactly the same experience. We are also starting to get some of our work vehicles serviced by you guys. I'm not ordinarily one to write glowing reports, I do however verbalise great experiences and while you continue to service your customers as well as you do in your service department, I will continue to sing your praise.

Our sales guy Nick couldn't have been more knowledgeable or friendly. He couldn't do enough to make sure we were happy and comfortable during the long hours it took to go through buying our new car. Glen and the rest of the team were also amazing, almost bending over backwards to help us. I wouldn't hesitate to recommend the Jarvis team to family and friends. Well done on a professional, friendly and well balanced team!

Everything went smoothly and quickly and staff were always courteous and car was cleaned too - very happy thank you.

Excellent customer service. Especially when organising dates for service on the phone with Wendy. Wendy offered us a courtesy car, as we had to travel a long way for our service (and we had never been offered this service before, even though we've been coming to Adelaide to get our vehicle serviced, as per requirement, for many years) This was so appreciated. Car clean and ready on time. Thanks Jarvis.

Randy and his Manager Trevor were very easy to deal with and we were able to get the type of car that we were searching for at a very competitive price. Also, the extra peace of mind that a company like Jarvis can give us with capped service costs and 3 year warranty was important.

Jarvis is the whole package in Ford car care and customer service.

The Jarvis team at Clovelly Park delivers exceptional friendly, helpful and professional service from the moment you arrive, until you drive your vehicle away. The Jarvis team at Clovelly Park experience even starts before you arrive at the site, through an exceptionally easy booking via email and a thoughtful reminder text the day before also. It is also the little things that makes the difference, such as the complimentary clean of the vehicle, inside and out. This is not a normal requirement, but still performed at no extra charge and definitely appreciated. On this particular occasion I was also given a loan car for the duration of my service at no extra charge, another perk I was thankful for. These are the reason why what motivates me to keep returning to the Jarvis team at Clovelly Park. Thank you to all the team at Jarvis Clovelly Park.