This is the best service I have had of buying vehicles over the years and would not hesitate in recommending this. Our dealing with Graham Davidson we could not fault anything he did and his follow up to see how we are going with the vehicle.

The staff go out of their way to make sure everything is looked after.

Excellent professional service and Ryan followed up my query before I even got back home - amazing!

Very happy with the general professionalism and courtesy I received.

The staff were extremely pleasant and helpful and made me feel reassured and welcome. They also fixed the noise that my breaks were making! Very happy.

I asked for extra cleaning in my car, as I have asthma and arthritis, and I had a very dusty carpet in the back to put my wheelie-walker on. Although I was rather demanding at the time, my man Alex took it in his stride, had it all done for me, and smiled. Thank-you for your service. It was excellent. I must congratulate Alex for his pleasant demeanour and helpful attitude.

Staff were great as always, from booking the appointment through the call centre to collecting my vehicle after the service. I highly recommend Jarvis to all my family and friends.

It was a good experience because the sales person, Graham, was not pushy, but gave the information needed when asked and then followed up with other information on the car. He talked to me about the car, and not just my husband, as this was my car, even though it was in joint names. Graham made sure that everything was clear, eg servicing, warranty, etc.

Very courteous and helpful staff. Like that. It is a must.

The salesman promoted trust and we found the experience of purchasing the vehicle stress free.

Simon assisted me in the service department at Hillcrest again. He is very friendly, helpful and knowledgeable and always goes out of his way to make my customer experience an excellent one on each occasion that I have dealt with him.

I have used other Ford dealers and found the Norwood team excellent in customer service and friendliness.