The staff acted in a professional manner to resolve my issue within the time frames negotiated. This ensured no stress for us and a good resolution.
10 / 10
Car was finished extremely quickly (within 3 hours) staff were very helpful, car was pressure cleaned and got a courtesy coke on collection due to being a hot day. 10/10 for service and quality, will definitely be returning with each service.
10 / 10
I was delighted to find that when I arrived at 7:50 AM, the service department was open for business. Even though the official opening time was 8:00, the woman didn't act annoyed. She asked if I was going to wait or come back. She said that this was a major service and likely to take 3 hours. I commented that I'd hoped to meet a friend for coffee around 10:30, but that I could call her if it took longer. Amazingly, but 10:00 the job was done! The car looked great too with a wash, polish & vacuum. A big thank you to a company that does a great job, is pleasant about it and sees me as a person, not just a customer.
10 / 10
Staff were great and car service finished earlier than was expected. Always happy with the service team and no issues having the car serviced there every time.
10 / 10
Michael and his Service Team [Tonsley SA] are efficient/polite/experts in their field a pleasure to meet and discuss vehicle issues with. I would not take my vehicle to any other Toyota dealer.
10 / 10
Ben and the team at Jarvis Barossa continue to give us friendly, efficient & professional service. Cherry and I would like to thank them and we look forward to dealing with them in the future.
10 / 10
As always the job was done right the first time and done quickly. Your service people are a credit to the Jarvis Group
10 / 10
Staff are always prompt, professional, friendly and extremely helpful. Well done staff at Jarvis Toyota!
10 / 10
You have serviced our car from new (12) years always been happy with service quality and support.
10 / 10
Very thorough service, great courtesy vehicle, professional and friendly staff plus the car was washed. Couldn't fault this attention.
10 / 10
Car was ready on time, the customer facilities in waiting area very good, staff were friendly and helpful.
7 / 10
Every staff member we dealt with was excellent. Our salesperson Chris had sold us a car previously and was once again very accommodating, bringing the car to me for a test drive. I felt the team went out of their way to provide a great customer experience. I’m very happy with the car so far and thought the gift voucher for a facial at a day spa was nice touch.
10 / 10
Jarvis is a Certified Quality ISO 9001 Company
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