We were very impressed with Chris Maddern (usually in used cars), with the service he provided and his assistance on a hot and busy day and his follow up and communication throughout the process up to delivery.. Chris was informative and professional with a genuine and helpful approach.
9 / 10
Service finished promptly (I need to wait while it is done). Any extra work I requested was explained on completion & any work I needed done in the future again was explained & a quote given. Altogether a good experience (and the coffee's not too bad!)
10 / 10
Thanks to Tony and Simon for organising my car to be ready before time and also having it washed and vacuumed inside. Again a great job from Hillcrest.
10 / 10
Very happy with how my car is serviced and the staff are always helpful.
10 / 10
Excellent service from the sales team.
10 / 10
Nick organised a demo car and we were so grateful. We also purchased our Kluger through Jarvis and nothing has been a problem. We love dealing with a fella like Nick, not pushy and doesn't fit the mold of a car salesman. Will buy our next Kluger through Jarvis and don't let Nick go anywhere.
10 / 10
I had my first service and was very surprised that Jarvis had already outdone their customer service, by ensuring my car was also cleaned, I was already impressed with their excellent customer service, and I would highly recommend anyone to purchase and receive services from this company. Thankyou to all at Jarvis.
10 / 10
Wonderful customer service, didn't take too long to do the service, really appreciate the new waiting room and the friendly staff.
10 / 10
Superb experience. I have avoided dealerships because I perceived them to offer overpriced service but I thought your service was reasonably-priced, well explained, thoughtful and went that extra distance. Many thanks.
10 / 10
The salesman was very helpful and explained anything that I needed explained. I was very down the line with what I wanted and able to do and he was very helpful and mindful of what I wanted and did his best to keep within those guidelines that I put down, without the high pressure jargon that is normally associated. I am doing a lot of motor vehicle deals so I know what's good and what's bad, and this has been a good experience.
9 / 10
Your total staff (including the customer service ladies) were exceptional, well versed in their respective job & product knowledge. Wayne Pederick was particularly patient and has contacted me three times since my purchase to gauge my satisfaction with my purchase. The follow up service is excellent. Truly a great buying experience.
10 / 10
The facilities were excellent. Laptop working space, coffee machine, daily paper... Helpful staff... And very important, the seniors discount.
9 / 10
Jarvis is a Certified Quality ISO 9001 Company
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