Efficient and courteous staff completing the service in a timely manner and my questions answered to my satisfaction. A pleasant experience.
10 / 10
Jordan was the salesman i dealt with, and he was exceptional :
- struck mutually agreeable fair deal quickly
- explained all steps in the process very clearly
- was generally very respectful & friendly
- no BS, we trusted him and his knowledge
Being a generally skeptical person I am slow to trust any salespeople, but was really happy with Jordan's demeanor and professionalism and would recommend him personally to friends seeking a new car.
9 / 10
Always an easy experience from drop off to pick up.
10 / 10
Customer service since we bought the car, roughly 5 years ago, has always been A1. Michael in particular is excellent. Yesterday we had a 100,000k service done in 4 hours, with courtesy shuttle to and from CBD during that time. Can't ask for any more than the above.
10 / 10
John Wood was very professional and great product knowledge.
10 / 10
Always feel welcome. Staff are efficient and friendly. Really loved the offer of coffee etc.
10 / 10
John Wood was very understanding of our changed vehicle needs. Very happy with every aspect of this process including John being able to appraise our vehicles at our home, a satisfactory outcome with amount of refund due to us, John answering my every question plus follow up contact after sale. Coming back to Jarvis (and hopefully to John Wood) whenever we need to change cars again in future.
10 / 10
Jordan did a great job, was very helpful with getting me the deal I wanted with my Yaris and quickly as well. Thank you Jordan.
10 / 10
THIS is the benchmark of sales and true service. It must be said John went above what I had known as service today. Management gave me a price that was amazing. Overall, I will be going out of my way to tell anyone who will listen about Jarvis. The best buying experience I have ever had, so so happy. And my car is just the best. WELL DONE JOHN, EVAN AND THE TEAM.
10 / 10
Awesome customer service. Very friendly staff. Service didn't take too long. Car was cleaned to near looking new which I didn't expect but was very happy with. Will definitely be back.
10 / 10
At all stages kept up to date with what was needed to be done and quotes held.
10 / 10
Simon was great. Kept me informed of issues and progress.
9 / 10
Jarvis is a Certified Quality ISO 9001 Company
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