Walked in at 10.30am.....drove out at 4.15 with my new purchase. Many thanks to Michael, Tony & the team for making the whole process hassle free. Very professional, great presentation, well done!!!
10 / 10
Excellent customer service and vehicle service from professional, friendly staff.
10 / 10
Simon was extremely helpful and pleasant to deal with. Can’t fault his service and knowledge.
10 / 10
Friendly helpful staff organized extra work to be done on vehicle service good.
10 / 10
I now travel from Elizabeth East to have the great team at Jarvis Norwiod look after my car.
10 / 10
Good friendly service, even given a bottle of water. Easy to book in and drop off/pick up.
9 / 10
Every time I get my car serviced they are always very professional, always answer my questions. I always leave feeling very satisfied.
10 / 10
The car was ready on time, the staff took the time to inform me of the work performed and it had been cleaned which was appreciated.
10 / 10
Friendly and good customer service skills. Also finished on time.
9 / 10
Staff were very friendly. The service was completed ahead of time and the lift to city centre was very helpful.
9 / 10
Car washed and cleaned and courtesy car provided.
9 / 10
Noticing an unusual noise while travelling on a country trip this week in my FORESTER XT, I decided to just have a safety check done with the service team at Jarvis Subaru when I got home. Called in on Tuesday late afternoon, appointment made for Wednesday morning early am, I explained the noise as best I could and the car was taken into the service bay by Tony and I was advised and better still, shown that a component was required to cure the noise. I was then told the part had to come from interstate and that this repair would be covered under the vehicle's warranty policy and due to the part not being available there and then, Michael and his team very thoughtfully arranged for a loan vehicle for me to use until mine was repaired and I was advised by phone from Michael when the part came in next day and again to say when my car would be ready that afternoon.
If that's not top service, then I am not sure what is! I am a very happy customer of Jarvis Subaru? yes of course I am. Well done to Michael and all the team front and back of house and a big thank you to Subaru the brand for the excellent support of their product and to me as a Subaru owner. They say DO in the adverts and they DO for sure !!
10 / 10
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