I have never had a negative experience at Jarvis Norwood. I am usually served by Marcus who always goes above and beyond to ensure that I am informed and dealt with professionally and courteously. I cannot recommend him and the service department highly enough. Thank you Marcus.
10 / 10
Good service, friendly staff, courtesy car available, good contact when ready.
9 / 10
As always great service by your fantastic staff in particular Danae. Overall very impressed by the efficiency and helpfulness of your staff.
10 / 10
The staff in the front office are just so helpful every time I come, big job or small the service is the same each time.
10 / 10
Car was booked in and finished by my requested time. Fantastic to have it cleaned as well. much appreciated.
I was offered coffee and helped myself to 3 in the three hrs. Once service was finished, i was handed a bottle of water by Simon to ensure I was not dehydrated.
All staff were very helpful and friendly. Environment was very professional.
During my morning, I misplaced my mobile phone, left behind as I left.
Adam answered my frantic call at approx 5.30pm and put my mind at ease, my mobile was there. I asked if he could have it couriered to me and I would take care of fee once delivered. He gladly promised he would do that for me.
At approx 6.30pm the person at my door was Adam, he did not find a courier who could deliver it that night, so he brought my mobile to me instead.
He lives quite far from my home, and I appreciate his thoughtfulness as I care for my father and my disabled son and would not be in a position to go collect it myself or have any contact with anyone without.
This was my first service and I am very impressed with the assistance and caring. Thank you Adam, Simon & team.
10 / 10
Good sales people and service.
10 / 10
Thanks to Josh very experienced, well look after and will refer Jarvis to friends.
10 / 10
Office staff were a pleasure to deal with and a special mention is made for the caring attitude of Michael from the workshop area.
10 / 10
Special mention to Peter O'Reily. Went above and beyond to ensure that we had a great experience. Well done and thank you.
10 / 10
Michael explained and demonstrated cause of issue & what was needed to be done to get it resolved. He gave suggestions on best options & then got fixed in timely manner. Was a nice surprise to see the car washed also. Thank you.
10 / 10
Job done on time and a free cup of coffee.
10 / 10
Courtesy lift to work was a fantastic surprise as was the car being washed. Thank you
10 / 10
Jarvis is a Certified Quality ISO 9001 Company
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