The sales team lead by Peter were very professional and they tried their best (and in most cases succeeded) in keeping their promises, making the car buying experience exceptional.

Friendly and efficient service.

A welcome greeting, an apology as staff were attending others, followed by an efficient booking in process (coupled with a friendly smile from Simon). Later my car was ready for pick-up earlier than expected and, given the heat of the day, on my arrival I was immediately offered a bottle of water.

The need to resolve a warranty matter was dealt with efficiently.

And, prior and after all above, the telephone reception staff was pleasant, not unnecessarily chatty but made me feel she was keen to help.

The familiarity of the same staff is lovely, and they’re always happy to help.

It took a bit longer than expected , BUT this was definitely understandable due to the extreme heat.

Staff were very friendly/polite/professional.

Mechanically the car is in great condition as it has been each time the mech crew at Jarvis Hillcrest has worked on it.

I’ve always found all the staff very friendly and courteous. Added bonus was having my car lovely and clean inside and out when I returned to collect it. A big thank you.

Always a great experience!

While a Jarvis service costs a bit more I am always confident that the car is operating at it’s best.

I guess not too many customers really understand what goes on under the bonnet of their car and can't vouch for technical excellence. However, most customers do understand customer service excellence, and the service team at Jarvis Adelaide hit this target consistently. Not many businesses in Adelaide - from hotels to restaurants to department stores - could claim the same.

Very happy with sales and service experiences.

Finished quickly as promised, always polite free service.

Car was finished ahead of promised time while I waited.