Excellent guys.. thanks .. I love this Car

Finished on time. Car washed.

Great service quality as always and I really appreciate the car being washed.

I interacted with Mary and Paul. Both of them were extremely professional and courteous. Mary took the extra effort of tracing my cheque and registration papers and even sent me a soft copy to keep. She also assured me that in case the rego papers do not reach me in the next week or so, she would arrange for it to be resent, which I felt was going the extra mile.

Paul was also extremely polite. He at once knew what the issue was with my car and was aware of the interaction I had with Mary earlier in the week. This knowledge of the customer's issues shows thorough professionalism and provides personalized attention. He was technically sound and immediately knew what the issue might have been but still assured me that he would have the service team take a look at it.

Lastly, I found the car with covers on the steering wheel as well as the seat. This gave me a sense of assurance that Jarvis takes the Covid situation seriously. I am very pleased with Jarvis and would not hesitate to recommend it to friends.

Thank You for providing me the sense of reassurance.

All staff were professional and kind, no unexpected changes. The person who gave us a lift to Marion was especially good at her job, and showed a knowledge of previous contact and concern that customers requirements were met.

All in all, it was a pleasure to do business with everyone that we made contact.

Not just one reason but several in the pick list on a positive note. No issues to complain about.

I know it might sound silly, but I actually love getting my car serviced. It is so effortless. The lovely welcome, the friendly/helpful staff, the coffee or bottle of water, the loan car (I got to drive an Impreza for the day!) and having a quick look at the new models in the showroom. Then coming back to pick up my freshly washed and vacuumed car. It’s like a VIP service! I don’t know if other new car service centres do this (as this is the first car I’ve ever bought from new) but I am amazed by your customer service. Well done Subaru.

Staff made us feel very welcome. Not too pushy. Made us feel comfortable to come back a few times till we finalised a deal.

The team were all helpful and professional. Thank you.

Fixed the issue with my car within a couple hour's of me dropping it off, and gave me a free lift into the city while they worked on my car. The staff were polite, friendly and helpful.

Mitchell Harrison continues to provide amazing service.

Always feel that the staff are willing to help with the smallest of enquiries and adjusting things.