Explanations of what needs to be carried out clear and concise. Friendly staff, (James always greets me by name). Car parked for me by great 'courtesy' staff, courtesy lift, call telling me of progress and car ready on time. All round- great.

Prompt service and great to get a loan car.

Simon looked after me very well. He kept me informed about the repair of the car daily. His professionalism is outstanding!

Thank You.

Hi,

Your service team at Portrush road are fantastic, very friendly and easy to deal with.
The free loan car is an excellent service that you provide. Its also a great way to showcase new vehicles for potential new car buyers.

Cheers

A very friendly, professional company to deal with, who were believable and not over the top.

The guys are always great. James always looks after me and does a brilliant job. Easy to use and have service done. Bought a few Jarvis cars, from the sales guys to service, couldn't ask for more. Thanks

Other than providing a courtesy car (which I didn't request), Jarvis Barossa did all of those things on the list of reasons. Very happy.

It's just nice to see the same faces and be assisted with knowledge and courtesy.

Another nice thing is that when you drive away you can feel that your car has had a service....Thanks! till next time.

Got the car I wanted also got a great deal on the car. Cameron Wilson was very knowledgeable regarding the Focus.

The entire package. Quality service. Finished on time. Car washed. Great front of shop service.

I was patiently explained specification of each car model I was interested in. That shows that staff have great knowledge of cars. Staff are able to actively listen to customer requirements and follow it through. Staff does what needs to be done to satisfy customer needs without taking shortcuts.They put extra effort when helping customer thus not letting customer slip away. I drove away in my new car feeling that everything was taken care of. All of those above relate also to staff at West Terrace brand. This is our second car we bought from Subaru Jarvis definitely will recommend to my friends. 

The whole experience was customer service related, including the enjoyable ride back home, with Jack.

I like the attention to details with the service needs of the car, and how clean (inside and out) it is when I get it back.