My last car service was a little higher than normal but during that process the service team discovered underlying issues that required rectifying. Lisette was quick to point out that I had an extended warranty with the vehicle and followed up with Allianz for the claim which was covered and saved me $1500 in repairs.
My customer service experience was excellent and the repair was finished quickly thanks entirely to Lisette. It was most appreciated.

Staff able to accomodate request for service even though it was not booked in.

Bob was outstanding in helping us secure a fantastic deal on our Volvo. It was a very pleasant and easy experience.

Great people to deal with. Great deals too!

Staff are always helpful, car is always fixed right the first time, why would I go anyway else!

There is nothing for me to complain about. Not only was the staff super helpful, friendly and professional, they were also super efficient. I was on a bit of schedule with my own day being super busy and they worked around me excellently. I was in and out super quick, I was given a loan car for the day and when I mentioned I couldn't pick the car up any later than 4:00pm that day, I got a message at 3:00pm saying it was ready!

I got my car back clean and washed, and once again they valued my time and made everything super easy and efficient. Such professional staff that do a fantastic job!

Will definitely be coming back.

Special mention to the man who was greeting me as I came in and then again as I picked up the car, he was super friendly and also a special mention to a young lad named Todd (I am 99% sure this was his name) as he served me and was super helpful, efficient and gave me plenty of information about everything that was being done and got done.

Great experience from the initial call to book the car in, the text confirmation and then booking reminder (even on a public holiday) and then the experience at the service.

Thank you all at Jarvis

Very professional salesman with a lot of knowledge and always willing to help

Car was serviced by the book, work was explained to me and the car was washed and returned ahead of the scheduled time

We always get excellent professional and friendly service from the Jarvis team.

Promises kept.
Sales.person knowledgeable, pleasant, helpful but not pushy.
No after sales or on delivery push to add other items like paint protection or under body sealing,
We were sold and delivered what we asked for.
It was a pleasant experience despite the universal delivery delays.

Hi i would like to add all of the reasons that drop down above as this is what i think makes jarvis toyota service so good. everyone are very happy to explain to me what is going on with my car. Thank you