The whole experience of purchasing a new car was a pleasure.

The Salesperson Nick De Palma was friendly and personable yet very professional in his manner.

He had a superior knowledge of the vehicle and offered advice and valuable information without prompting and I was kept informed throughout all the stages up to and including vehicle delivery.

I found all staff to be very friendly and welcoming which made me feel relaxed instead of anxious whilst making a big financial purchase.

The showroom premises were spotless and inviting. It might seem like a small thing but it was wonderful to be offered good quality coffee and water at another Toyota Dealer I had to ask for water which turned out to be lukewarm tap water in a disposable cup.

Car washed very well, staff very friendly and courteous, ready on time, well done thanks.

Overall, the whole process was a very good experience. Greg's approach, in particular, made us feel most comfortable and made it a real pleasure to do business. He kept us in the picture with the original order and was very accommodating when we changed our plans. Based on this experience, we would have no hesitation whatsoever in recommending Jarvis Ford. The car is pretty good as well...

Staff were friendly, helpful & thorough in explanations of problems, the vehicle was ready on time, washed & cleaned & all problems appear to rectified. All round excellent service. Thank you.

Thanks to Michael, James, Shaun and all the team for another great experience for both my Forester XT and myself.

Just an interim oil and filter change between the scheduled service's set at the 12,500 km intervals.

Something I like get done and the team listen carefully to what I require and deliver it.

Not being able to wash my car myself at the moment, the team very kindly did that for me.

Great service as always with the result being a clean, great feeling car and a happy driver.

Cheers.

Bob.

Jed was extremely friendly and helpful and was a wonderful salesman. Give that man a raise. Also Glen, the man who deals with the finances, was very lovely.

Evan went above and beyond to help out. Will be seeing him for all our vehicles from now on.

Everything was so easy from booking in the service, then getting dropped into the city (even though I was early and it was before the official first run they did it anyway), being called about a couple of extras that needed to be done, callback that the car was ready and pickup including payment was quick and easy. I especially liked being acknowledged when walking in both in the morning and afternoon even though the team were busy with other customers.

Scott Taylor was easy to talk to and was not pushy like some car yard dealers I have have dealt with in the past. Would recommend them to Jarvis Toyota.

Excellent service all round and the staff were knowledgeable and professional

The service was excellent and I was very happy with my purchase.

Adrian at the front desk is always so friendly, very professional and it's lovely to hear staff calling clients by their first name! It's always a pleasure going in to Subaru on West Terrace, the customer service is way better than most restaurants!

Thank you again