Found Sergio to be very friendly and caring person. Provided full explanation on all details.
When dealing with trade in price he was forthright with his discussion and negotiation. He was supported by Peter who listened to my trade in requests in an endeavour to achieve a balance between the Company viability and my needs.
9 / 10
Marcus, provided his usual high level of customer service. Example, I had advised of a rain sensing wiper issue, it was checked by the team and no issue found, so Marcus printed out the instructions and sat with me to go through using this system. Its these extra minutes of customer service that makes the difference between an ok experience to an excellent experience.
10 / 10
A loan car was available which I needed. The loan car was a current model Sports Focus, which is a car I would consider upgrading to. The service reception was excellent, I commend Marcus on his professional and courteous approach to his work... he was most helpful.
10 / 10
Excellent staff service and management, very helpful, friendly, honestly, easy to deal with staff.
10 / 10
Very satisfied with the entire service and with the friendly and professional staff, and the free loan car. Thank you all.
10 / 10
Clear explanations of what they did and detailed explanation about the answers to my very minor issue.
10 / 10
I left my house keys in the console of my loan car that I had for the day and I did not realize this until I got home. Anh was kind enough to deliver them back to me at my house which I thought was fantastic service. Thank you Anh!!!
10 / 10
A very positive experience which stood out from other service departments. A 10/10 team.
10 / 10
The staff were very friendly, I got my new car quickly and everything was smooth.
10 / 10
One of the best dealers I have ever bought a car from, all the staff were extremely friendly and all willing to help would definitely buy a car from your dealership again.
10 / 10
All good, on time and easy to book.
9 / 10
Overall very good service, details of service explained & courtesy car available. It's also good to know how much it is likely to cost when dropping the car off.
10 / 10
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