After driving my XV in from the Country yesterday morning I pulled up at The National Wine Centre and 3 warning lights displayed on my dash all regarding braking related issues. A quick google search identified the nearest Subaru dealers and I called the number displayed, the call was answered and dealt with professionally and I was asked which dealer I would like to be put through to either in the city or Kensington Road - I choose Kensington Road as I didn't want to drive through the city if it was a serious braking issue.
A lady answered at Kensington and after explaining my dilemma she advised that although they were booked solid if I came around they would have a quick look and at least try and ascertain what was wrong.
I drove there and was dealt with straight away, the lady I spoke to found a serviceman almost immediately and my car was taken away - after about 5-10 minutes they advised the issue was minimal (brake light switch), what it would cost to repair and that they could fix straight away. (My invoice has advisor listed as Georgia Reid - I can't recall her name but the lady I dealt with was exemplary in her service).
I was showed a comfortable seating area where I could address some work issues in peace and was called when the repair was complete - close to 15 minutes. There was even an offer to clean my car - unfortunately country living, dirt roads and vineyards plus a lack of available time prevented me from taking up this generous offer.

I am consistently on the road in my job as Business Manager for the Wine Grape Council of SA - my vehicle is often my office so the prompt service and alleviating any concerns regarding my safety were greatly appreciated.
If I lived in Adelaide I would most definitely use and recommend Jarvis.
Wonderful, helpful and professional service rarely experienced - could not be more happy with my experience.
Great work !!

From my first phone contact with Adam Bennett through to my dealing with Cale (sales Trainee and a good one at that) it was nothing but a positive stress free experience.


Everything Adam said he would do he did and the car was presented beautifully. Cale kept me informed of what was being done to the car and when it was ready for delivery.

Michael in finance was very friendly and helpful, and Eliza was lovely and very helpful and a great communicator also.

I have already recommended to a number of people in conversation that if you are in the market for a car see the team at Jarvis Norwood they are awesome and I couldn't fault them!

Thanks to the Team at Jarvis Norwood for making this such a positive experience, I will be back! 

Great experience helpful and informative didn't mind that I tried 5 cars and more than happy to get the car out for me. Didn't get the car I thought I would want but better so happy with the after care and helping us find what suited our family and budget.

The free loan car is very much appreciated. Otherwise I would need to enlist the help of family to get a lift home and to return to pick up the car which would take about two hours of their time.

Alex and Ben provided us with exceptional service and made sure everything was taken care of for a smooth delivery.

Was really happy with the friendliness of the staff, they were helpful, explained procedures and were nice to talk to. The car looked lovely and clean.

A very good first service experience. Staff were helpful, and explained necessary processes, and service completed ahead of schedule. Vehicle was even hand washed, as being a Ford Ranger with a number of accessories fitted, it was not possible to put it through automated car wash. Very happy.

Good friendly service with a smile, offered a cool drink, car washed and service outcomes explained. Good job.

The customer service was outstanding from the cheerful welcome in the morning to the wave as I drove out. The car service was finished exactly at the requested time and the staff were very professional and explained everything comprehensively.

Car was serviced with no issues and on time.  Love that it got a clean and staff we’re friendly.  Good price as well.

I purchased my little RUKUS towards the end of last year mainly because of the interest in your sales people in making sure that I knew what I was buying and also the time take in the actual purchase of the car. Yesterday was the first service of the RUKUS by me and again I couldn't find a more professional crew in the service department.

Many thanks again for my little RUKUS I can't understand why more people don't purchase them as they have shown great interest in mine. Even my boys who drive Porsche are impressed.

Have had my car serviced here 4 times now I think and it is always the same. Staff are polite, efficient and explain everything that's going on. Have never been kept waiting for any length of time. A drink is always offered and the customer lounge pointed out to me. My car is serviced and clean when I arrive back to collect it with no fuss or effort on my part! Love it.