Car washed and cleaned and courtesy car provided.

Noticing an unusual noise while travelling on a country trip this week in my FORESTER XT, I decided to just have a safety check done with the service team at Jarvis Subaru when I got home. Called in on Tuesday late afternoon, appointment made for Wednesday morning early am, I explained the noise as best I could and the car was taken into the service bay by Tony and I was advised and better still, shown that a component was required to cure the noise. I was then told the part had to come from interstate and that this repair would be covered under the vehicle's warranty policy and due to the part not being available there and then, Michael and his team very thoughtfully arranged for a loan vehicle for me to use until mine was repaired and I was advised by phone from Michael when the part came in next day and again to say when my car would be ready that afternoon.

If that's not top service, then I am not sure what is! I am a very happy customer of Jarvis Subaru? yes of course I am. Well done to Michael and all the team front and back of house and a big thank you to Subaru the brand for the excellent support of their product and to me as a Subaru owner. They say DO in the adverts and they DO for sure !!

Always accommodating and friendly. Very happy with service and customer care since we brought car 2 years ago. Cannot fault anything so far and always have a great experience.

This is the first time have bought a car from a dealer (63 years of age) but needed a car in a hurry as my Camry blew up! and needed to sort out transport quickly as elderly parents were relying on me for transport. Years ago i would have said .... its too expensive, and would have just walked away and found something cheaper. But, I can say this purchase has worked out well for me now, and am very happy with it all. This is the make and model, and colour of car that I wanted, but I was very cautious proceeding with any purchase due to recent Airbag recall issues with certain models of these vehicles. I was happy with the pre-sale check and any reparation / reporting of Recall issues supplied (also Toyota VIN Tracker).

Your salesman Aaron was very helpful, and he has excellent Customer Service skills ( I've done the training too). And I appreciate all the extras. He explained 3 year warranty and roadside assistance that were offered to me, and i understand the value in all of that. And he never pressured me, or pushed for a decision. I will certainly take his advice, and make decisions accordingly.

Having bought my Subaru XV at Jarvis on West Terrace and always taken "her" back there for service I have complete confidence in the services provided. As an elderly client the courtesy and consideration of the staff is especially appreciated.. The waiting area - and I do wait - is always clean as are the facilities. The added touches of papers, tea, coffee drinks etc. is also a "nice touch". As for the actual servicing of my vehicle I have always been satisfied and the work carried out explained to me properly by the desk attendant taking charge of my car on the day. Thank you.

The process was easy as the car sold itself to me, the staff were great, very helpful and explained everything I needed to know, I am very happy with my new car, thank you!

Anthony has great customer service skills. He was very knowledgeable about the car and took the time to find out exactly what I was after and was able to get me a really good deal.

Found the quality of service to be excellent.

John Wood and Robert Russo were extremely help and made the experience pleasurable, nothing was a problem to them, they made us feel welcome and did a great job of the hand over.

Jordon is very helpful and polite thank you.

Great first impressions. Friendly, professional, on time, no hidden charges or pushing up the bill with unnecessary work. Cleaning the car was not expected and appreciated. Great service with a smile. Thanks.

The car was washed and cleaned.