Excellent service, friendly understanding staff.

For me, providing me with the relevent information when it was promised was one of the main reasons I was attracted to Jarvis Ford & more importantly Sean Wheeler.
His non-confrontational manner & knowledge of the vehicle I was seeking, was professional & a breath of fresh air. Additional Response on: 2026-02-13 17:40:46Additional Score: 10 Additional Reason: Good ExperienceAdditional Comments (if any): For me, providing me with the relevant information when it was promised was one of the main reasons I was attracted to Jarvis Ford & more importantly, Sean Wheeler.
His non-confrontational manner & knowledge of the vehicle I was seeking was professional & a breath of fresh air. I had previously spoken to 2 other Ford dealers & hadn't heard back from them for weeks.
I have already recommended Sean to a work collegue & will continue to recommend his services to anyone looking to purchase a new car.
His service was outstanding.Additional Response IP: 115.64.120.39

Both Nick and Jimmy were informative and friendly without being pushy about 'closing the sale'.
Nick's initial welcome focussed on finding out which used cars in stock were the best fit for my needs, asking perceptive questions and explaining rather than promoting features on appropriate vehicles.
Jimmy then followed on, and his patient introduction to the Corolla Cross Hybrid controls, (somewhat overwhelming to a Boomer with a 20-year-old Holden Barina) during an extended Test Drive was well-structured and focussed on the essentials so as not to be overwhelming.

I was fortunate to have Larissa dealing with the purchase of my Carolla- and I thank her very much for all she guidance - I would recommend Jarvis Toyota should I know any one in the future - again many thanks

The Team are always friendly & helpful, checking in if there is any variation to the agreed service. They always make it very clear what has been done and what will be needed at the next service.

Was a good experience, team did a good job

Excellent smooth experience with no issues. Larissa was perfect to deal with.

I’ve done a review on Google as well. Extremely pleased with how Consultant Jimmy K handled the entire scenario. His knowledge and customer orientation was very well received. Really went out of the way to make my experience as smooth as possible.
Thanks to Brad Green for helping sort all the financial aspects.

Highly recommend both Jimmy & Brad.

Always happy when I go there, couple of my friends go there now to because I recommend them to go to Jarvis.

Thank you to Will who was really lovely and not pushy at all to sell the car.
Thank you for also going all the way to Gepps Cross to pick it up and bring it back for me to see and test drive.
Thank you again Will and I hope you get plenty more sales. I would defiantly come back and see you again

I love my car :-)

Courtesy lift is a great idea, makes a big difference to me
But that’s not the only reason a scored you a 10
Also loved the car being cleaned
And the staff were excellent

Sean at Gepps Cross SA was very helpful, he made our decision easy by facilitating test drives of the vehicles we were deciding between, even though one was a Prado and had to be brought in from somewhere else. We had the opportunity to back to back test drive the Prado and the Everest that we eventually bought. He was also very helpful when we decided to upgrade.
He also gave us a nice loan car while our vehicle was in for paint protection and window tinting.