Car being returned washed and cleaned is a big plus. Staff are always very pleasant as well as being professional.
10 / 10
Chris was very helpful and knowledgeable. He put me at ease and made the whole experience comfortable.
10 / 10
I'd like to add that the courtesy lift to the CBD is a great service. I also got a call mid morning informing me of items of concern which needed addressing during the service. I was given information and costs of the extra work required. I was also called at 15:30 informing me that the car was ready. Needless to say, the car had been washed and cleaned. Top service all round. Maybe you could organise some later pick up times for the courtesy bus from the CBD.
10 / 10
Staff could not do enough to be welcoming and helpful - clock even on the correct time!!! I thought I would have to wait until the end of daylight saving for it to be on the correct time because I had read the manual and 'fiddled & fiddled' but could not work out what to do!!! Car looked brand new when I collected it. Love my car and loved the service experience!!
10 / 10
Smooth drop off and pick up of car. Was given a time the car would be ready at drop off and was contacted in advance that the car was ready for pick up so service was completed well within time allocated. Car is clean and tidy, staff were professional and since purchasing my Forester it has been a great car to drive with no issues. Hope this continues.
10 / 10
The entirety of the service experience from making the first call up to and including the pick up was extremely professional.
10 / 10
Friendly staff pointed me to a quiet place upstairs where I could work while waiting for the service to be completed and offered a cool drink on arrival and departure. Small things but that is what makes the difference between service and excellent service. Another good experience with Jarvis.
10 / 10
From the first point of contact with Jarvis everything was smooth and satisfying. This was the best experience I have ever had in purchasing a vehicle. Full marks to Gabriel El-Fata and John Wood at Medindie. They presented the vehicle I wanted in a professional manner and with a great deal of patience. I am very satisfied with the Forester, a great SUV. I would recommend the vehicle and Jarvis Subaru to anyone. Thanks to all at Jarvis Subaru.
10 / 10
I'm so happy we decided to purchase my latest car from Jarvis. I've not yet met the service team but my partner sings their praises so well done team! I wasn't expecting that "Junior" would arrive home washed and vaccuumed out. That was a lovely surprise!!
I cannot wait to be able to meet the team at the West Terrace service centre and thank them personally for their assistance.
9 / 10
Staff courteous, helpful. Loan car organised, ready, easy to drive. Notified on progress of work. Easy pickup.
10 / 10
The level of personalised care was A1. Really appreciate the effort that Ben and Evan went to.
10 / 10
Best customer service.
10 / 10
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