Friendly, non-aggressive staff who were very well informed.
10 / 10
My sales person was Neil and he was extremely helpful. Very nice people to do business with. Will definitely recommend Jarvis at Gepps cross... .thanks
9 / 10
My wife and I were made to feel comfortable and I didn't feel pressured in any way like what happens often within sales. Thanks to Ryan Flavel and Rachel for their service.
10 / 10
Staff well dressed and smart-looking. Staff smiled and were friendly/welcoming. Staff were interested in me. Andrew Searle was patient and thoughtful in his dealings with me as he explained the correlation of car age and kilometre useage when it comes to servicing requirements. He knew what he was talking about. He was professional in his approach as were his colleagues. Car was cleaned and so far is functioning as I would like it.
9 / 10
I'm very happy with my car. Also the salesperson seemed to have good knowledge of the vehicles and comparisons with other vehicles. Seemed to be trying to help me buy a car which would suit my needs and preferences. I think I received a reasonable deal.
9 / 10
Staff were very friendly and professional in their approach, ensuring that you knew what was to be undertaken on the car. They also ensured that the car was finish in the agreed time.
10 / 10
I was pleasantly surprised. Both with the service, the friendly staff and in these economic times - the value. Thank you for washing my car and being so professional all the way through. You won me.
9 / 10
Sales staff were helpful and we were able to make up our own mind about purchasing without the usual pressure.
9 / 10
Service staff were very helpful, I received a phone call advising of extra work that needed to be done. Received great after service support for a technical question I had.
8 / 10
Awesome service once again :) Very impressed at the professional service I receive every time I visit the West Terrace Store. I was asked if I needed to be dropped anywhere or required a car for the day, which I thought was great. Warranty work was carried out as asked. All service requirements where explained and quoted before starting service so I knew a ball park figure when I went to collect my car. The car was returned washed and sparkling clean which was very nice and appreciated though not expected. Thanks once again for a job well done. It was also nice to have a chat about how the car was going with the salesperson who sold me the car, to make sure things where going as planned, once again not expected but was nice for a follow up. Thanks once again and see you again when the next service is due.
10 / 10
10 / 10
10 / 10