The car was immaculate when I picked it up which is a wonderful bonus. The customer service and staff are wonderful, so helpful and polite - exceptional I would say. Both times I have had my car serviced I've been impressed - it's not often you get really good customer service these days! I highly recommend your service department to everyone I know.

“I loved being able to book online, the staff were so friendly and the loan car was great. Jarvis made the whole thing so simple and easy for me. Thanks!”

“There is nothing I could fault about any part of my visit to the Service Department… it was a definite 10 out of 10 experience!”

Alex Human - Jarvis Subaru City Service Customer

John Taylor at Jarvis Ford Hillcrest
assisted me unbelievably; and even with a car as mine was going to take a little longer. He was exceptional/ outstanding; and could not be any more helpful and professional. I am a customer for life now and will also consider buying another ford due to the brilliant customer service. I will go nowhere else. Can not thank you enough :)

I got the car I wanted, I received a good deal, the salesperson had a good knowledge of the car, and the staff were helpful and friendly.

Ben Williams was wonderful in helping me to purchase the car I wanted (badly!). He couldn't do enough to ensure a deal was made for me.

His care, knowledge and humour will ensure I recommend Jarvis Ford Norwood to anyone I know wanting to purchase a car. Thank you Ben!!!

The staff are friendly and helpful. I think there are a number of things that come together as a "package" which gives me the confidence to recommend your service to other people. For example the communication is good and the car always comes back in a clean state and job is done properly.

It is good to have the service explained and what might be pending and be prepared for. The car wash is very much appreciated and the occasional freebie is a lot of fun, which all adds to the good experience.

I have had no complaints about the experience so far - always been professional and would be happy to recommend. Andy and Justin do a great job.

Regards Tom

Initially your online team were great and then Jack Williams was outstanding in the showroom.