Jarvis Subaru Adelaide
190 West Terrace
Adelaide, SA 5000
Phone: 1300 13 77 33
Facsimile: 08 8403 3877
Email: Enquire Online
PO Box 2735
Kent Town, SA, 5071
Please note: Service entrance is via Gilbert Street.
Rating: 9.7 / 10 - 109 ReviewsReviews for Jarvis Subaru Adelaide
The experience was world's apart compared to where I had my previous Forester serviced. Your service staff, particularly Rebecca Amos, were extremely friendly and professional. Rebecca even saved me the cost of a service by identifying that the company that sold me my demonstrator Forester should have serviced it before they sold it to me. So she arranged with them to cover the cost of the service you did. That was certainly a pleasant surprise and I give her full marks for picking that up. She also identified that a minor problem I am experiencing should be fixed under warranty and has ordered the relevant part. The location in the city is far more convenient than my previous service provider and the lift to and from work was very much appreciated. The work was done quickly and the car was ready on time. And my car was washed, a service my previous provider cut out some time ago. So I'll certainly continue to get my Forester serviced at Jarvis Subaru.
Staff are always friendly and helpful and car is always ready when promised.
Tahlia was extremely courteous and professional at all times - considering I was a difficult customer.
Best service ever had over many years, outstanding.
The acquisition of the BRZ was through LeasePlan and Subaru Australia. This process had its challenges which were overcome in a timely manner.
I made a special request of both the BRZ coordinator (Natalie) and John Wauchope (Jarvis West Tce) that the vehicle be ready for delivery on the 16th Jan. This was an extremely important day in our family life, and John and Natalie came through with a great result.
I wish to again thank the team for making a special day memorable.
I was very happy with the service I received at Jarvis Subaru. This was my first service there on a new car. I have not used them before. Staff were friendly, helpful and professional. Courtesy lift was available to me to use. Car was washed and clean inside and out. They finished on the time they advised. Is convenient to me as I work in the city. I would not hesitate to recommend and I will most probably return for consecutive services when they are required. Well done guys.
It was a good experience, and the end result was that I bought the car I wanted at what I considered to be a reasonable price.
Customer service standards were as good as I have ever experienced anywhere... from the friendly greeting by Peter when I first drove in to the service area to Rebecca's offer of a cold drink to take with me as took delivery of the cleaned and vacuumed car. As a new customer I was blown away by the professional service offered every step of the way. I have already told others about my experience. Over many years I have worked in areas where a focus on exceptional customer service has been critically important to the business and I have to say you guys were great.
Fast service, washed car, and considering this was a last minute booking, day before New Year's Eve, this was very efficient. :-)